Privacy policy
🔐 Privacy Policy
Last Updated: May 2026
Ezen Elan values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from Pakistan, the United Kingdom, or the United States.
1. Information We Collect
When you place an order or interact with our website, we may collect:
- Full Name
- Phone Number
- Shipping Address
- Email Address
- Order Details
- IP address and browsing data (for analytics and security)
We do not store your payment card details. Payments are processed securely through trusted third-party providers.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized activities
3. Cookies & Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services.
4. Sharing of Information
We do not sell or rent your personal data.
Your information may be shared only with:
- Courier and logistics partners (for delivery)
- Shopify (to operate our online store)
- Payment and technical service providers
5. International Users
If you are accessing our website from outside Pakistan (such as the UK or USA), your information may be processed and stored in Pakistan or other service provider locations.
6. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
To exercise these rights, contact us at:
📧 ezenofficial.pk@gmail.com
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us: